Multiple Choice
Which of the following is not a true statement about using social media to build business relationships?
A) Social media allows companies to build meaningful relationships with customers.
B) Capitalizing on these technologies means listening to customers.
C) Effective companies may use technology to explain a business practice or clarify a service they provide.
D) Social media allow companies to build meaningful relationships with employees online.
E) Effective companies may use technology to identify difficult customers to shame into better behavior.
Correct Answer:

Verified
Correct Answer:
Verified
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