Multiple Choice
Which of the following is an example of surface acting?
A) an employee expressing her true admiration for her colleague
B) an employee masking her emotions of distrust toward the management
C) an employee striving to like her job even though it feels uninteresting
D) an employee retorting back at an annoying customer
E) a colleague making an effort to get along with a difficult team mate
Correct Answer:

Verified
Correct Answer:
Verified
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