A Family Is Keeping Vigil at a Critically Ill Patient's

Multiple Choice

A family is keeping vigil at a critically ill patient's bedside.Other,distant family members,not yet able to come,call the unit continuously,asking for updates and wanting to express concern.You speak with the distant family members and suggest that you are going to refer them to the hospital social worker,whose role is to work with people in such situations.What role are you assuming through this action?

A) Manager
B) Leader
C) Follower
D) Laissez-faire