A Family Is Keeping Vigil at a Critically Ill Patient's

Multiple Choice

A family is keeping vigil at a critically ill patient's bedside.Other,distant family members,not yet able to come,call the unit continuously,asking for updates and wanting to express concern.You speak with the distant family members and suggest that you are going to refer them to the hospital social worker,whose role is to work with people in such situations.In response to this situation,you approach the unit manager to apprise her of your concerns that the family dynamics of the patient involved may lead to staff-family and patient-family conflicts.You suggest that the physician may need to discuss the treatment plan with the family.The unit manager advises that he will arrange this discussion.If,after the meeting with family members,this is identified as a desired approach,you support the manager's decision.Your actions indicate that you are acting in what role?

A) Leadership
B) Management
C) Follower
D) Evidence-based