Multiple Choice
Which of the following is true of heterogeneity?
A) It refers to the nonphysical nature of services as opposed to products.
B) It refers to the fact that production and consumption are inseparable for services.
C) Heterogeneity makes it difficult to ensure quality control of services.
D) Heterogeneity makes it difficult for services to be patented.
Correct Answer:
Verified
Correct Answer:
Verified
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