Rosie's Ribs Is in Need of an Office Management Software

Essay

Rosie's Ribs is in need of an office management software package. After considerable research, Rosie has narrowed her choice to one of three packages: N-able, VersaSuite, and SoftTrack. She has determined her decision-making criteria, assigned a weight to each criterion, and rated how well each alternative satisfies each criterion. $$\begin{array} { l | c | c c c } { \text { Criterion } } & & & { \text { Decision Alternatives } } \\& \text { Weight } & \text { N-Able } & \text { VersaSuite } & \text { Softrack } \\\hline \text { Ease of use } & 4 & 3 & 5 & 8 \\\text { Report generation } & 3 & 8 & 7 & 6 \\\text { Functional integration } & 5 & 5 & 8 & 6 \\\text { On-line help } & 3 & 8 & 6 & 4 \\\text { Entry error-checking } & 2 & 8 & 3 & 4 \\\text { Price } & 4 & 4 & 7 & 5 \\\text { Support cost } & 3 & 6 & 5 & 7\end{array}$$ Using a scoring model, determine the recommended software package for Rosie's.