A Customer Requests a New Order in a Period Where

Multiple Choice

A customer requests a new order in a period where there is inadequate material available in the available-to-promise (ATP) for that period, and the period is within the planning time fence. Which of the following is the best first course of action to take in such a situation?

A) Increase the master schedule quantity for that period by enough to cover the order
B) Shift the planning time fence inward
C) Tell the customer they cannot have the order in that period
D) Look for additional material in an earlier ATP quantity