Which Verbal Communication-Building Technique Is Especially Useful When the Listener's

Multiple Choice

Which verbal communication-building technique is especially useful when the listener's perception or opinion differs from the speaker's, such as when a client is experiencing a psychotic episode and describes monsters that only he or she can see?

A) Asking clarifying questions
B) Reflecting feelings and emotions
C) Repeating what was just said
D) Acknowledging what was said