Multiple Choice
A tattoo artist encourages her customers to give their input on the designs they choose to have tattooed on their bodies so that they will be more satisfied with the end results.Since a tattoo is not easy to remove, the artist provides guarantees to the customer based on her experiences with other clients.Which of the following service characteristics is best demonstrated in this scenario?
A) inseparability
B) variability
C) consistency
D) perishability
E) intangibility
Correct Answer:

Verified
Correct Answer:
Verified
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