Multiple Choice
Which of the following is not a good technique to implement when encountering conflict?
A) Listen to the other viewpoints that are being presented.
B) Do not repress your anger, instead use it productively.
C) Focus on finding the best solution to the conflict.
D) Tell off your customer and end the conversation satisfied that you had the last word.
Correct Answer:

Verified
Correct Answer:
Verified
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