Scenario-Based Questions You Are the New CEO of a Major HR Firm

Multiple Choice

Scenario-Based Questions

You are the new CEO of a major HR firm, offering specialized HR services to organizations wishing to outsource all or part of their HR functions. In the past, the firm

has been structured into several divisions, including Compensation, Recruitment, Training and Development, and Legal Services. Each of the divisions has operated separately, with the exception of the centralized finance and marketing functions. The divisions also share general, standardized company reporting, operating, and planning procedures. In recent years, the company has experienced increased competition from other consulting firms – this has become a major threat to the organization’s survival. In addition, many of the established and new clients wish to contract for a comprehensive HR service package, instead of the traditional single service. Finally, the enhanced use of technology in the provision of HR services poses an ongoing challenge, both for your firm and for your clients.

-You assign your pilot project staff the task of structuring its work as it sees fit, based on what best serves the needs of the clients. This approach to job design can exemplify what principle(s) of organizational redesign?

A) job enrichment
B) allocating decision-making rights to fit with relevant information
C) high commitment design
D) all of the above
E) none of the above