E Government Has Created the 311 Approach for Local Government

Multiple Choice

E Government has created the 311 approach for local government. Some cities like New York and San Antonio have shown its utility. The 311 call number is used to:

A) Place citizens in contact with a municipal employee who is familiar with an array of city services and programs.
B) Try to provide a "one-stop" government
C) Improve efficiency in service delivery.
D) All of the above