Decisions, Decisions (Scenario) Sondos Needed Help. Her Insurance Company's Rapid Growth Was Necessitating

Multiple Choice

Decisions, Decisions (Scenario)
Sondos needed help. Her insurance company's rapid growth was necessitating making some changes, but what changes? Should they add to the existing information system or should they buy a new system? She was given the responsibility of analyzing the company's present information system and deciding what the company should do that would give them plenty of room. She was confused and needed help in making the correct decision.
-According to the decision-making process, the first step Sondos should take is to ________.

A) evaluate her decision's effectiveness
B) identify decision criteria
C) identify the problem
D) analyze alternative solutions