A Lesson in Operations Management (Scenario)

Multiple Choice

A Lesson in Operations Management (Scenario)
Hana had been asked to attend training in operations management. Her background and training had previously been in accounting, but with the reorganization looming, it was either learn a new skill or be downsized. She was actually looking forward to the training. She felt her background with numbers should prove valuable in operations management, but she admitted that she knew little about the field. Until now, she had been in a support staff function and had little feel for how the organization's product went from raw materials to finished product. Hana's first class would be tonight at Central University, and she was excited about the opportunity.
-Noticing that Jassem seemed a bit confused, Ramzy informed him that ________ is the process of managing the entire sequence of integrated activities and information about product flows along the entire value chain.

A) value chain management
B) supply chain management
C) financial chain management
D) ethical chain management