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  3. Study Set
    Business Communication Study Set 2
  4. Exam
    Exam 13: Resolving Conflicts Effectively
  5. Question
    This Fifth Step in the Six Steps of the Resolving-Concerns
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This Fifth Step in the Six Steps of the Resolving-Concerns

Question 2

Question 2

Multiple Choice

This fifth step in the six steps of the resolving-concerns model for conflict resolution is


A) describing the concern
B) letting the other person respond
C) working out the solution
D) expressing your feelings

Correct Answer:

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