If an Agency Administrator Observed Over a Period of Weeks

Multiple Choice

If an agency administrator observed over a period of weeks how many practitioners had signed in at the office at 9 o'clock when the agency opened (although some secretaries were there at 8:30 to handle early calls) , and then sent around a "reminder notice" of the agency hours, followed by another series of observations of sign-ins.

A) reactive
B) nonreactive