A Nurse Leader/manager Wants to Change a Process in the Emergency

Multiple Choice

A nurse leader/manager wants to change a process in the emergency department. Which strategies are most important for successful change?

A) Effective communication, recognition of staff welfare, and staff empowerment
B) Tangible awards for participating staff, arguments against the change by key people, and target dates for implementation of the change process
C) Staff unawareness, outcomes for the change, and time off work to discuss the change with participating staff
D) Consequences for staff who will not participate, favoritism toward all participating staff, and an evaluation plan for the change