BWmeets Mark, His Longtime Friend, After a Hard Day at Work.He

Multiple Choice

B.W.meets Mark, his longtime friend, after a hard day at work.He complains that he spent the whole day with performance appraisals for his subordinates.A number of the sessions ended with shouting or tears.There was some minor name calling.When Mark asks B.W.what was wrong with the performance appraisal system, B.W.just looks at him and says, I don't know.It's the one I was given." Mark, an HR professional, could make which of these suggestions to his friend?

A) Attend an interpersonal skill seminar.
B) Take control of the discussion.There should be no room for emotions.
C) Get your supervisor to perform performance appraisals for your employees.
D) Tailor the process to your needs and employees' goals.
E) Let your HR department do the performance appraisals.