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When the Chili Restaurant Chain Was in Financial Trouble, Its

Question 21

Multiple Choice

When the Chili restaurant chain was in financial trouble, its CEO delegated the managers of each of the chain's restaurant to trim costs without sacrificing customer satisfaction.In other words, the individual restaurant managers were:


A) made accountable
B) given hierarchical authority
C) given job security
D) given task leniency
E) made pseudo-authority figures

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