Multiple Choice
Often, if you pause after making an empathic comment,
A) the client will continue discussing what is important to them without the need for a question from you.
B) there will be an awkward silence that will be difficult to fill, and the conversation will be derailed.
C) the client will ask you a question about your personal life without the need for a question from you.
D) the client will also pause and then change the subject.
Correct Answer:
Verified
Correct Answer:
Verified
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