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    Managerial Accounting Study Set 1
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    Exam 8: Variable Costing and the Costs of Quality and Sustainability
  5. Question
    Total Quality Management or TQM Refers to the Broad Set
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Total Quality Management or TQM Refers to the Broad Set

Question 13

Question 13

True/False

Total quality management or TQM refers to the broad set of management and control processes designed to focus the entire organization and all of its employees on providing products or services that do the best possible job of satisfying the customer.

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