Compute Conditional Probabilities
-The Overnight Shipping Business Has Skyrocketed in the Last

Multiple Choice

Compute Conditional Probabilities
-The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been proven time and again to be customer service. A study was conducted to study the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table. A customer is chosen at random. Given that the customer uses the company two to five times per month, what is the probability that they expressed low satisfaction with the company?

A) $\frac { 1 } { 40 }$
B) $\frac { 1 } { 4 }$
C) $\frac { 1 } { 140 }$
D) $\frac { 43 } { 140 }$