Gillian Is Sitting in a Crowded Coffee Shop When She

Multiple Choice

Gillian is sitting in a crowded coffee shop when she hears the squeal of brakes and the crash of metal-on-metal.She looks around and notices that all the other customers remain engrossed in their conversations.Because these cool and calm responses _______,Gillian will be _______.

A) decrease evaluation apprehension; more likely to go outside to help.
B) increase pluralistic ignorance; less likely to assume it's an emergency situation.
C) provide normative cues; less likely to go outside to help.
D) reduce Gillian's sense of personal responsibility; less likely to go outside to help.
E) increase evaluation apprehension; more likely to go outside to help.