Multiple Choice
In the case of consumer goods:
A) Value chain concepts are applicable, but with a much smaller probability of success
B) No analytical tools are available
C) Consumers are still involved in a chain of activities from research to consumption, particularly for durable goods, so value chain analysis can still be insightful
D) Forget value chain analysis and use 'coarse marketing' techniques
Correct Answer:

Verified
Correct Answer:
Verified
Q8: On the demand side of differentiation the
Q9: Which of the following industries offers more
Q10: One can synthesize the demand side of
Q11: Because all complex products and services serve
Q12: Tangible differentiation includes the performance of the
Q14: Commodities are:<br>A)Goods which are easy to differentiate<br>B)Goods
Q15: Which of the following is not a
Q16: You can usually ignore social and psychological
Q17: Physical characteristics of a product are one
Q18: Differentiation deals with "how" a firm competes