Multiple Choice
Analyzing key success factors leads one to ask the following two questions:
A) What do customers want which we could supply and what should the firm do to survive competition?
B) What do customers want and what type of operational changes should a firm implement to survive competition?
C) Which of the five forces of competition are critical for a firm's survival and how could the firm deal with them?
D) What should managers do to analyse information collected from the market and the firm's operational units?
Correct Answer:

Verified
Correct Answer:
Verified
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