Which of the Following Is a Major Factor That Distinguishes

Multiple Choice

Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?

A) The service process and service product can be developed independently.
B) The service package has the same legal protection available to manufactured goods.
C) The service package is the major output of the development process.
D) Manufacturing is far more capital intensive than services.
E) Capacity decisions are much more critical in manufacturing operations.