Multiple Choice
There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?
A) Talent
B) Teamwork
C) Trust
D) Treatment
E) Time
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q6: Which of the following is a major
Q7: When recovering from a defective service encounter,
Q8: When recovering from a defective service encounter,
Q9: An important aspect of service products is
Q10: All services have the customer in the
Q12: Poka-yoke is roughly translated from Japanese as
Q13: Which of the following approaches to service
Q14: An implicit service implies psychological benefits that
Q15: Service guarantees can be used at the
Q16: All services need to be located near