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In the Context of Responses to Dissatisfaction, Complaining Is

Question 73

Multiple Choice

In the context of responses to dissatisfaction, complaining is:


A) less likely as the level of dissatisfaction increases.
B) more likely when motivation, ability, and opportunity are high.
C) more likely when the severity of a problem decreases.
D) less likely when the fairness of an exchange is higher.
E) more likely when the offering is insignificant and time consuming.

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