Multiple Choice
In the context of responses to dissatisfaction, complaining is:
A) less likely as the level of dissatisfaction increases.
B) more likely when motivation, ability, and opportunity are high.
C) more likely when the severity of a problem decreases.
D) less likely when the fairness of an exchange is higher.
E) more likely when the offering is insignificant and time consuming.
Correct Answer:

Verified
Correct Answer:
Verified
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