The Marlin Steakhouse Is a 25­unit Regional Chain with Lunch

Multiple Choice

The Marlin Steakhouse is a 25­unit regional chain with lunch and dinner service offering steaks and seafood. The company is only seven years old and, over the past year, opened a new unit each month. The corporate management team decided to slow expansion plans and concentrate on improving the profitability of operations. When analyzing the high costs of employee turnover, the corporate team discovered that 25 percent of all turnover occurred within the first 30 days of employment. Which of the following actions would have the greatest impact on reducing this type of employee turnover?

A) Develop an orientation program for new employees.
B) Implement training programs to refresh skills of veteran staff.
C) Increase the frequency of employee performance evaluations.
D) Simplify work processes by revising performance standards.