Lauren Works at the Local Outlet of CDz, a Chain

Multiple Choice

Lauren works at the local outlet of CDz, a chain of music stores. She has lately been noticing that Mike, the store manager, has lesser autonomy regarding store layout and
Music selection. On asking Mike, she learns that this is due to the _____ approach being
Adopted by the CDz management in order to ensure a stronger corporate image and a
More uniform customer approach.

A) operational
B) departmentalized
C) decentralized
D) centralized