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    Exam 13: Distribution and Pricing: Right Product, Right Person, Right Place, Right Price
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    Despite Good Marks for Customer Service for Internet­only Retailers, the National
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Despite Good Marks for Customer Service for Internet­only Retailers, the National

Question 191

Question 191

True/False

Despite good marks for customer service for Internet­only retailers, the National Retail Federation (NRF) still ranks store retailers as having better customer service than Internet­only retailers.

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