A Research Organization Has Project Teams That Perform Field Research

Multiple Choice

A research organization has project teams that perform field research for its clients. Each member of these project teams is trained to conduct observational research, interview clients, and understand the marketing impact of what they learn. Thus, the team is able to work normally even when one of its members is absent. The organization uses _____ to make its project teams more efficient.

A) synergistic goals
B) stretch goals
C) cross­training
D) vestibule training
E) on­the­job training