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  2. Topic
    Trade & Technology
  3. Study Set
    Automotive Service Inspection Maintenance
  4. Exam
    Exam 4: Shop Management, Service Records, and Parts
  5. Question
    How Would You Gather Information from a Customer About the Problem
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How Would You Gather Information from a Customer About the Problem

Question 5

Question 5

Essay

How would you gather information from a customer about the problem he/she is having with their vehicle?

Correct Answer:

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1. First, ask for a general description ...

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