When Setting Up Appointments, a Therapist Must Do All EXCEPT

Multiple Choice

When setting up appointments, a therapist must do all EXCEPT which one of the following?

A) Express that he or she is looking forward to meeting the client.
B) If he or she has a conflict in scheduling, explain in full detail why he or she cannot meet with the client.
C) Make sure to repeat the appointment time.
D) Tell the client what to do when arriving at the clinician's office.
E) All of the above are appropriate things for a therapist to do when setting up appointments.