Multiple Choice
An example of an effectiveness-oriented metric of supply management performance:
A) measures direct and indirect contributions to final customer satisfaction.
B) calculates operating cost as a percentage of total dollar volume of purchases.
C) calculates the average dollar cost of a purchase order.
D) calculates operating cost as a percentage of sales.
E) measures price reductions from the previous contract.
Correct Answer:

Verified
Correct Answer:
Verified
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