Multiple Choice
Joanna was sure that her coworker Sandy would be really upset about bring transferred to a new city. But after asking her some questions, Joanna learned that Sandy was excited to be promoted to a better position in a larger city. Joanna used which listening skill in this situation in order to respond appropriately?
A) evaluative listening
B) perception checking
C) mediation
D) categorization
Correct Answer:
Verified
Correct Answer:
Verified
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