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    Operations Management
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    Exam 10: Managing Customer and Work Flows
  5. Question
    A Self-Service Checkout Stand at a Grocery Store Is an Example
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A Self-Service Checkout Stand at a Grocery Store Is an Example

Question 87

Question 87

Multiple Choice

A self-service checkout stand at a grocery store is an example of?


A) Continuous improvement
B) Service blueprinting
C) Process automation
D) Customer flow mapping

Correct Answer:

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