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    Exam 10: Managing Customer and Work Flows
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    A Restaurant Using More Servers on Busy Evenings Is Using
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A Restaurant Using More Servers on Busy Evenings Is Using

Question 94

Question 94

Multiple Choice

A restaurant using more servers on busy evenings is using what type of capacity management technique?


A) Employee scheduling
B) Yield/revenue management
C) Self-service
D) Employee cross-training

Correct Answer:

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