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    Operations Management
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    Exam 10: Managing Customer and Work Flows
  5. Question
    Designing a Waiting Area to Be Conducive to Conversation Is
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Designing a Waiting Area to Be Conducive to Conversation Is

Question 121

Question 121

Multiple Choice

Designing a waiting area to be conducive to conversation is an example of?


A) Keeping customers informed
B) Designing a fair waiting system
C) Keeping customers occupied
D) Grouping customers together

Correct Answer:

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