Multiple Choice
If a call center had a capacity utilization of 91% in June and a capacity utilization of 93% in July, what was the call center's percentage change in capacity utilization from June to July (to one decimal place) ?
A) 2.0%
B) 2.2%
C) -2.2%
D) -2.0%
Correct Answer:
Verified
Correct Answer:
Verified
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