Multiple Choice
A bank has discovered that their tellers receive vastly different ratings from a mystery shopper. This is an example of which characteristic of services?
A) Service quality varies from server to server
B) Services are intangible
C) Services cannot be inventoried
D) Service quality varies from company to company
Correct Answer:
Verified
Correct Answer:
Verified
Q75: An automotive company requires that its suppliers
Q76: The next iteration of MRP systems is
Q77: Which of the following is not a
Q78: In a typical supply chain, goods
Q79: A cooperative approach to product design is
Q81: The key difference between manufacturers and services
Q82: Which of the following is a business
Q83: The amount or percentage of time customers
Q84: Which of the following is most likely
Q85: Facilitating goods, as part of a goods-service,