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    Exam 1: Operations Management, Processes, and Supply Chain Management
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    A Philosophy That Encompasses a Collection of Processes That Seek
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A Philosophy That Encompasses a Collection of Processes That Seek

Question 68

Question 68

Multiple Choice

A philosophy that encompasses a collection of processes that seek to improve quality continuously to please customers, reduce costs, and ultimately create competitive advantage for the firm is referred to as:


A) TQM
B) SCM
C) ASQ
D) JIT

Correct Answer:

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