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  3. Study Set
    Services Marketing
  4. Exam
    Exam 2: Customer behaviour, culture and service encounters
  5. Question
    Customers Will Put Up with a Lot of Negative Customer
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Customers Will Put Up with a Lot of Negative Customer

Question 12

Question 12

True/False

Customers will put up with a lot of negative customer service from service businesses as they are reluctant to find new service providers.

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