Many Service Organisations Find It Cost-Effective to Use Intermediaries to Outsource

Multiple Choice

Many service organisations find it cost-effective to use intermediaries to outsource some of their tasks.An example of this, with regard to hotel and airline bookings, is to:

A) develop a call centre at the site
B) increase part-time staffing levels
C) use a travel agent
D) increase awareness
E) none of the above