Multiple Choice
In service settings, research has shown that scents can have a strong impact on customer ______, _____ and _____.
A) perceptions; affective responses; post-purchase behaviours
B) purposes; attitudes; evaluative responses
C) mood; evaluative responses; in-store behaviours
D) purposes; attitudes; in-store behaviours
E) mood; purposes; in-store behaviours
Correct Answer:
Verified
Correct Answer:
Verified
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