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    Exam 13: Managing relationships and building loyalty
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    Which of the Following Points Has Research Found to Be
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Which of the Following Points Has Research Found to Be

Question 64

Question 64

Multiple Choice

Which of the following points has research found to be key determinants in a successful customer relationship?


A) Customer engagement
B) Value
C) Customer satisfaction
D) Loyalty motives
E) All of the above

Correct Answer:

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