"To Better Align Our Strategic and Operational Goals, We Will

Multiple Choice

"To better align our strategic and operational goals, we will develop a strategy map," said Romero Ruiz, CEO of International Logistics. "The strategy map will address the four key drivers of our long-term success-that is, our balanced scorecard-and emphasize our employees' roles in these four areas:

A) customer goals, internal goals, macroenvironment goals, and learning and growth goals."
B) financial goals, competitor goals, internal goals, and learning and growth goals."
C) customer goals, competitor goals, internal goals, and learning and growth goals."
D) financial goals, customer goals, contingency goals, and learning and growth goals."
E) financial goals, customer goals, internal goals, and learning and growth goals."