Neal, European Division Manager, Instructed His Direct Reports to Meet

Multiple Choice

Neal, European division manager, instructed his direct reports to meet without him to collectively discern the top 12 percent of all division employees who were worthy of promotion. Arguments ensued, as the managers stubbornly championed their own subordinates and blindly criticized their peers' subordinates. The managers were unable to select the top 12 percent of the entire staff for promotion. Instead, they reported back to Neal that they wanted to promote all of the candidates, representing 35 percent of all employees. In failing to make a group decision to use discernment in identifying the top 12 percent as instructed by Neal, the managers were guilty of

A) goal displacement.
B) individual dominance.
C) satisficing.
D) groupthink.
E) social loafing.