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Loyalty Management Consulting Uses the Services of QuickBite, Which Runs

Question 37

Multiple Choice

Loyalty Management Consulting uses the services of QuickBite, which runs the employee cafeteria in the building and also caters business meetings at a discounted rate because of the volume of business it does with Loyalty. The other available cafeteria services do not provide catering. In this case, if Loyalty decides to terminate QuickBite's contract and shift to some other service, it is likely to create


A) high employment costs.
B) redemption costs.
C) favorable quality status.
D) complementary products.
E) high switching costs.

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