Doreen Has Announced to Her Employees at the Cable Car

Multiple Choice

Doreen has announced to her employees at the Cable Car Bakery that she is changing their pay structure in a way that she believes will benefit them in the long run. However, Taryn is not so convinced, and later she tells her coworkers that her sister's employer did something similar. "No matter what she says," Taryn said regarding Doreen, "it's all about what benefits her." This is an example of ________, a cause for resistance to change.

A) different assessments
B) management tactics
C) inertia
D) timing
E) surprise